Help Center

Orders & Shipping

• How do I place an order?

  
  

  Browse our jewelry collection, add items to your cart, and proceed to checkout. Fill in your shipping and payment information to complete your order.
  
  
• How long will it take to receive my order?

  
  

  Processing time: 10-20 days.

  
  

  US standard shipping: 10-20 days.
  
  
• How can I track my order?

  
  

  Once shipped, you will receive a tracking number by email. You may use this to track your delivery status.
  
  
• Do you ship internationally?

  
  

  Currently, we primarily ship within the United States.
  
  

Returns & Refunds

• What is your return policy?

  
  

  We accept returns within 30 days of delivery. Items must be unused, in original condition, and in their original packaging.
  
  
• How do I start a return?

  
  

  Contact our customer service to request a return authorization. We will guide you through the process.
  
  
• When will I receive my refund?

  
  

  Once we receive and inspect your returned item, your refund will be processed within 10-20 days.
  
  

Products & Care

• Are your jewelry pieces hypoallergenic?

  
  

  Many of our designs are suitable for sensitive skin. Please check individual product pages for material details.
  
  
• How do I care for my jewelry?

  
  

  Keep jewelry away from water, perfume, and chemicals. Store in a dry, clean place when not wearing.
  
  

Payment & Security

• What payment methods are accepted?

  
  

  We accept all major credit cards, PayPal, and other secure payment options.
  
  
• Is my payment information safe?

  
  

  All payments are processed through secure, encrypted platforms. We do not store your full payment details.
  
  

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